Cognos Privacy Policy
Welcome to Cognos, a privacy-focused generative AI platform committed to safeguarding your personal information and maintaining transparency about how we handle your data. This privacy policy outlines our practices regarding the collection, use, and sharing of your information.
Information Collection & Use
- User Registration: We collect your name and email address through registration forms. This information is essential for providing you access to our services and for communication purposes.
- Payment Information: Our partner, Paddle, is responsible for processing payment details. Please refer to Paddle’s privacy policy for more information on their data handling practices.
- Data Storage: Your messages, both written and generated through our AI services, are stored encrypted to ensure their security and confidentiality.
- Age Verification: For access to certain AI models, we may request your date of birth to verify your age and to comply with legal requirements for protecting minors.
User Rights
- Account Cancellation & Data Deletion: You can cancel your account and request data deletion at any time. Your data will be deleted within 30 days, except for information retained in backups.
- Data Export: Upon request, we will provide an export of your data, typically within 30 days.
Data Sharing & Third Parties
- AI Content Generation: We may process your message content through third-party services, including OpenAI API, Google Gemini API, Anthropic API, TogetherAI, and LightningAI, to generate AI content. These interactions are governed by the privacy policies of the respective third parties, and we endeavor to ensure that user messages are not stored by these services whenever possible.
Changes to Our Privacy Policy
- We reserve the right to update this privacy policy at any time. Registered users will be notified of any significant changes.
Contact Us
- For further information or if you have any questions about our privacy policy, please contact Ewan Jones, Chief Data Officer, at ewan@cognos.io.
By using Cognos, you acknowledge that you have read and understand this privacy policy. Thank you for trusting us with your information.
